Reference

Terms for your matadorbet account

These Terms & Conditions set the rules for account use, eligibility, wallet actions, changes and closure on matadorbet for India accounts where local law permits access.

India accessLocal lawAccount rulesUPI, Paytm, PhonePe
matadorbet Terms for your matadorbet account
CONTACT PATHS

Where to send term queries

When a clause needs a closer look, use live chat, the email shown in your account or the form inside your profile.

Live chat Open live chat from the account screen for questions on acceptance, closure, clause wording or a record you want checked. Keep your registered email or phone number ready so we can find the right account first.
Email Send written requests from the email linked to your account when you need a clause checked, a detail corrected or a formal closure request logged. Add the date of your last sign-in to speed matching.
Phone line If you prefer a call, use the number shown inside your account. We can confirm the next step, note any document request and direct your case to the team that handles the clause you asked about.
DATA SAFEGUARDS

How we handle your records

We keep the records needed to apply these terms correctly: sign-in logs, device data, consent records, support chats and transaction references.

Record keeping

We retain sign-in logs, device data, support threads and transaction references so the terms can be applied correctly.

Cookie use

Cookies keep your session active, remember language choice and reduce repeated checks on each page load.

Account security

We compare device signals, login history and payment matches before sensitive changes are approved.

Access control

Only staff who need a record can see it, and their actions are logged.

Change requests

To request a correction, restriction or deletion where law allows it, write from the contact route linked to your account…

Contact trace

For questions on this policy, use live chat, email or the account form.

Common term questions for your account

These questions cover access, updates, record requests, cookies, dispute handling and closure. If your case falls outside the answers below, send the details from the contact route linked to your account and we will point you to the clause that applies. We may ask for identity checks before changing a live record, and that keeps the record trail clear when we act on your request.

They apply from the moment you create, open or use an account. If we publish a new version, the revised text replaces the earlier one from the date shown, and continued use means you accept the change.

Yes. Access depends on local law and is available only where the law permits it. If a state rule, court order or similar restriction applies, we may block access or limit a clause without earlier notice.

We keep the records needed to run the account and settle disputes, including sign-in logs, device data, consent history, support chats and transaction references. Some records may remain longer when the law, security checks or a dispute requires it.

Yes, if the change matches our checks. We may ask for proof before updating a name, phone number or payment detail, because the record must stay aligned with deposits, withdrawals and your signed acceptance of the terms.

Cookies help keep you signed in, remember language choice and reduce repeat checks during the session. If you block them in your browser, some pages may not load in the usual order and certain account actions may need extra checks.

Send the date, time and issue from the contact route tied to your account. We check server logs, support history and wallet records, then reply with the clause that applies and the next step we can take.

Use the contact path in your account and state that you want closure. We will confirm identity first, then check whether any pending duties, unresolved disputes or legal holds need to finish before the account can be closed.